Privacy Policy

Cyber-Survivors Alliance™ Privacy Policy

Effective Date: October 12, 2025

This Privacy Policy describes how Cyber-Survivors Alliance LLC (“CSA,” “we,” “our,” or “us”) and its ecosystem Groove & Learn™ collect, use, and protect your personal information.

By using our websites, services, or applications, you agree to this Privacy Policy and consent to the collection and use of information as described.

1. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

  • Contact details: name, email, phone number (optional).

  • Account data: username, password, and course or event enrollments.

  • Payment information processed by Stripe (for donations, course purchases, or event contributions).

    CSA does not store your full credit card number or bank information; this is handled securely by Stripe.

  • Support inquiries, survey responses, and any user-submitted content (music, testimonials, stories, art).

  • Voluntary submissions via chat, email, or community forms.

B. Information Collected Automatically

  • IP address, browser type, operating system, and device information.

  • Site analytics (page visits, clicks, and session duration).

  • Cookies and similar technologies managed by Outseta to keep you logged in and personalize your experience.

C. Information from Third Parties

  • Stripe (donations and payments).

  • Outseta (CRM, subscription management, and analytics).

  • Optional integrations like Spotify, YouTube, or connected crypto wallets (MetaMask, Coinbase, etc.).

2. How We Use Your Information

We use personal and analytical data to:

  1. Deliver and maintain your CSA or Groove & Learn™ account.

  2. Process donations, subscriptions, or payments securely through Stripe.

  3. Provide access to educational content, media, or community features.

  4. Communicate updates, newsletters, or promotional offers (opt-out available).

  5. Improve course design, music experiences, and digital engagement.

  6. Comply with legal and financial obligations.

  7. Perform analytics through Outseta to improve functionality.

We never sell or rent your data.

3. Outseta & Stripe as Data Processors

Outseta

Outseta manages user authentication, subscriptions, CRM records, and communication systems for CSA.

  • Acts as a Data Processor under GDPR definitions.

  • Encrypts all data in transit and at rest.

  • CSA retains ownership of all personal information collected via Outseta.

Stripe

Stripe handles donation and payment processing.

  • Acts as a Data Controller for financial transactions.

  • Follows PCI-DSS security standards and encrypts all payment details.

  • CSA only receives limited transaction metadata (e.g., payment confirmation, amount, donor name).
    For more, see Stripe’s Privacy Policy: https://stripe.com/privacy

4. Cookies & Tracking

We and Outseta use cookies for:

  • Authentication and account management

  • Session continuity

  • Analytics and personalization

You can disable cookies in your browser settings, though some features may not work correctly.

5. Data Sharing & Disclosure

CSA may share limited data only with:

  • Service providers (Outseta, Stripe, analytics, hosting, and marketing partners) under confidentiality agreements.

  • Law enforcement if required to comply with legal requests or prevent fraud.

  • Collaborative partners in music, art, or educational initiatives, but only in anonymized or aggregated form.

We do not sell or share identifiable personal data for advertising.

6. International Data Transfers

CSA, Outseta, and Stripe operate servers in the United States and other regions.
By using our Services, you consent to global data transfer and storage under applicable data-protection laws.

7. Security

We employ:

  • HTTPS encryption,

  • Limited staff access,

  • Secure cloud storage, and

  • Platform-level safeguards provided by Outseta and Stripe.

No online service is completely secure; use of the platform is at your own risk.

8. Data Retention

We retain personal data for as long as necessary to:

  • Maintain your account,

  • Comply with tax and legal obligations, and

  • Resolve disputes.

You may request data deletion or anonymization by emailing privacy@cyber-survivorsalliance.com.

9. Your Rights

Depending on your location (GDPR, CCPA, etc.), you may:

  • Request access to your data,

  • Correct or delete it,

  • Restrict processing, or

  • Object to certain uses.

Requests will be verified and fulfilled within 30 days where permitted by law.

10. Children’s Privacy

CSA and Groove & Learn™ are for adults (18+).
We do not knowingly collect or retain information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The revised version will be posted on our website with a new “Effective Date.”
Continued use of the Services constitutes acceptance of any changes.

12. Contact

For privacy questions, data requests, or concerns:
📧 privacy@cyber-survivorsalliance.com
🌐 www.cyber-survivorsalliance.com
Cyber-Survivors Alliance LLC
Dallas County, Texas, USA